In line with government guidelines, our venues are now open for events.  Read our Covid-19 Advice to Clients for more information.

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Torchlit Great Bath

COVID-19: Advice for our clients

In line with government guidance, our venues are now open.

The government has announced that from Monday 19th July 2021 social distancing requirements and other safety measures in England will be eased. While we are looking forward to life returning to normal, we are also aware of the continuing need to do everything we can to keep guests and staff safe. For this reason, we have decided to maintain some mitigation measures until further notice.

If we can’t accommodate a booking due to the restrictions that are in place, and an alternative date is not practicable, we will offer you a full refund.

Keeping you safe

  • We encourage all guests to check-in using the NHS COVID-19 app but we will not be collecting details of those who do not use the app. QR codes are available at the entrance for guests to scan in using their phones. 
  • We have increased cleaning regimes across the site including hand sanitiser at key points for you to use.
  • Guests will be asked to confirm that they have not had symptoms of Covid-19 or been asked to self-isolate.
  • Guests may be asked to arrive in slightly staggered times to minimise crowding and queues at the entrance.
  • Masks are to be worn by guests when circulating through public spaces during museum opening times please.  
  • Staff will be wearing appropriate PPE to ensure that both guests and staff are protected.
  • The enclosed staffed cloakroom may be out of service – but we will provide coat rails for guests to hang their own coats. Please note large bags will not be admitted.
  • WCs may be unisex, individual accessible facilities remain available.
  • We may need to reduce the number of tables in a room to allow sufficient circulation space.  Please speak to a member of staff for details.

If you have any questions at all, please ask our staff, who will be very happy to assist.  Please email [email protected] or call 01225 477765.

We will keep you informed on our website and social media channels with any information and updates.  Please do stay in touch by following us on Facebook, Instagram and LinkedIn.

Searcys and catering enquiries

For any catering enquiries please contact  [email protected] or call 01225 444477.

This page was last updated on 20 July 2021